سياسة الاستبدال والاسترجاع

In case of product return or if you no longer need it, please return it to any I Pharma pharmacy, and we will replace it for you or refund your money. The purchase invoice is necessary to provide the return and exchange service, within 14 days from the date of purchase. Damaged or used products cannot be returned. Purchases made through health insurance cannot be returned. You can return or exchange what you purchased according to the following conditions: if the order is canceled before delivery, the full purchase amount plus delivery fees will be refunded to the same credit card used within 7-14 business days. If the order is returned or exchanged after delivery, the full purchase amount will be refunded to the same credit card used within 7-14 business days without refunding the delivery fees as the service has been utilized. In case of returning 1+1 or 2+1 offers or discounts on the second item, the entire offer set must be returned. When returning items from offers, the entire set of items must be returned at their value at the time of the offer. The purchase invoice is necessary to provide the return and exchange service, within 14 days from the date of purchase. Items must be in their original condition without any changes (such as color change or missing parts). When returning purchases for money, the points earned from the purchases will be deducted from your account in the Nuhdeek program. If the order is canceled before delivery, the full purchase amount plus delivery fees will be refunded to the same credit card used within 7-14 business days. Cases where we do not accept product return or exchange: if the barcode has been removed or erased (for medical products only). Items that require special storage conditions such as refrigerated medicines and baby foods. Products covered by health insurance cannot be returned or exchanged. Maternity clothes to protect public health. Note: I Pharma strives to ensure the accuracy of all product images and information, but sometimes there are changes in ingredients or packaging shapes from the manufacturer, which are continuously updated without affecting product quality. We recommend reading the warnings, precautions, and instructions for each product before use, and not relying solely on the information provided by I Pharma.